Cck4's Terms & Conditions – Fully in Bengali

1 General Role & Nature of Agreement

Cck4 (hereinafter referred to as the "Platform") is an online entertainment and betting platform in Bangladesh, operated under the domain cck4.ws. These Terms & Conditions ("Terms") constitute a legal agreement between cck4 and its users.

By creating an account on cck4, using the platform, or accessing any of its services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use cck4.

Cck4 reserves the right to amend these Terms & Conditions at any time. Continued use of the platform after changes are published will be considered your acceptance of the updated terms.

2 Account Registration & User Responsibilities

To register on cck4, you must provide accurate and complete information. Accounts created with false details may be suspended at any time, and all balances in such accounts may be forfeited.

During registration, you must provide the following information accurately:

• Your full name (as it appears on your National ID)
• Active mobile number matching your registered payment method
• Correct date of birth (for age verification)
• Valid email address

The security of your account is your own responsibility. Never share your password with anyone. If you believe there has been unauthorized access to your account, contact cck4's support team immediately.

3 Age Requirement & Identity Verification

The minimum age to participate on cck4 is 18. This is a strict rule with no exceptions. cck4 places the highest priority on protecting minors.

Cck4 may request the following documents at any time to verify your age and identity:

• National ID Card (NID)
• Passport
• Birth registration certificate (with proof of being 18 years of age or older)
• Driving License

Failure to submit the required documents, or documents that do not meet the age requirement, will result in account suspension and withdrawal restrictions. cck4 is committed to ensuring the platform is used by adults only.

4 Deposit & Payment Policy

You can deposit at cck4 using all major mobile banking services in Bangladesh, including bKash, Nagad, and Rocket. Key deposit terms are outlined below:

• Deposits must always be made from a payment method in your own name.
• Deposits sent from third-party accounts will not be accepted, and any refund process may take considerable time.
• The minimum deposit amount is determined by the respective payment method.
• Cck4 does not charge any processing fees on deposits; however, your payment provider may apply their own charges.

Cck4 is committed to preventing money laundering. In the case of suspicious transactions, cck4 may initiate an investigation and place a hold on the transaction. Under these Terms & Conditions, cck4 is obligated to report information to the relevant authorities when required.

5 Withdrawal Policy & Process

To withdraw from cck4, your account must be fully verified. The following conditions apply to all withdrawals:

• Withdrawals can only be made to the same payment method used for the original deposit.
• Winnings earned through a bonus are subject to wagering requirements before withdrawal.
• Withdrawal requests are typically processed within 1–24 hours.
• Additional verification may be required for large withdrawal amounts.

6 Bonuses & Promotional Offers

Cck4 regularly offers a variety of bonuses and promotional deals. Each bonus offer comes with specific terms that are clearly stated on the offer page. General bonus terms:

• Wagering Requirements: Bonus amounts generally require a wagering rollover of 10x to 30x before a withdrawal can be made.
• Validity Period: Every bonus has an expiry date; any unused bonus will be forfeited once it expires.
• Game Restrictions: Some bonuses are only valid on specific games and cannot be used across all games.
• Bonus Restriction: The same bonus cannot be claimed more than once.

Cck4 VIP program members are eligible for exclusive bonuses and special offers. VIP bonus terms apply separately and are communicated directly to VIP members.

7 Betting Rules & General Regulations

The following rules apply at all times when betting on cck4:

• Once a bet is confirmed, it cannot be changed or cancelled (except via the live betting cash-out feature).
• If incorrect odds are displayed due to a technical error, cck4 reserves the right to void the affected bets.
• Bets found to be connected with match fixing or manipulation will be voided.
• Any unusual betting patterns across multiple accounts on the same outcome within a single event will be investigated.
• Maximum payout limits are determined per game and sports category.

Separate specific rules apply to cck4's Sports Betting, Live Casino, slots, and lottery. Full details can be found on the respective section pages.

8 Prohibited Activities

The following activities are strictly prohibited on cck4 and may result in permanent account closure:

• Using automated betting software or bots
• Intentionally exploiting system bugs or vulnerabilities
• Claiming bonuses using multiple accounts
• Money laundering or concealing the source of illegal funds
• Attempting unauthorized access to another user's account
• Spreading false or defamatory information about cck4
• Colluding with officials to influence match outcomes

9 Account Closure & Suspension Policy

Cck4 may temporarily suspend or permanently close an account under the following circumstances:

• Clear evidence of Terms & Conditions violations
• Failure to verify identity or provision of false information
• Accounts inactive for an extended period (over 12 months)
• At the User's Own Request (Self-Exclusion)
• Regulatory Authority Directives

You may also request to close your account at any time by contacting the support team. Please withdraw any remaining balance before your account is closed.

10 Responsible Gaming Policy

Cck4 believes entertainment should be enjoyable, not stressful. That's why responsible gaming is an integral part of cck4's Terms & Conditions. We want every member to play with a healthy mindset.

Cck4 gives you access to the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a maximum bet amount for any given period.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooling-Off Period: Take a break ranging from 24 hours up to 30 days.
• Reality Check: Receive periodic reminders about your playtime and spending.

11 Dispute Resolution Process

If a dispute arises between cck4 and a user, the first step will be to resolve it through direct discussion. The dispute resolution steps are as follows:

1. Submit a complaint to the support team with your transaction ID and any relevant details.
2. Cck4 will provide an initial response within 72 hours.
3. Complex cases may take up to 7 business days to investigate.
4. If both parties cannot reach an agreement, third-party mediation will be arranged.

The more details you provide when submitting a complaint, the faster it can be resolved. cck4 takes all complaints seriously and is committed to delivering a fair outcome.

12 Changes to Terms & Conditions and Effective Date

Cck4 reserves the right to amend these Terms & Conditions, in part or in full, at any time. For significant changes, cck4 will notify users in advance via email or through the platform.

Continued use of the platform after updated terms have been published will be considered your automatic acceptance of the new terms. We recommend checking this page regularly to stay informed.

If any part of these Terms & Conditions is found to be invalid or unenforceable, that part shall be severed while the remaining terms continue in full effect. These Terms & Conditions shall be interpreted in accordance with the applicable laws of Bangladesh.